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Managed Service Platform

One Platform, All Managed Services.

Private cloud, Azure and AWS, monitoring, backup, support and billing — all on one screen. Whether we manage it or you do.

Cloud Expert One platform dashboard
What Is Cloud Expert One?

Not just a tool — your management platform

Cloud Expert One is the single platform where you manage all of your servers, monitoring, backups, support requests and invoices. It supports two usage models.

We Manage It

Managed Service
  • The Cloud Expert team takes over your entire cloud operation.
  • Setup, maintenance and lifecycle are on us.
  • Proactive support and operations with ClexCare packages.
  • A single point of contact, end-to-end responsibility.

You Manage It

Self-Service Panel
  • Manage your own servers from the panel.
  • Track monitoring, backup and incident status.
  • Follow the support requests you open end-to-end.
  • Your package, invoice and payment screens in one place.
Problem

Scattered Tools, Scattered Operations

Today most businesses manage their cloud resources with disconnected tools: one console for virtualization, separate portals for public cloud, another system for monitoring, a different interface for backup, and spreadsheets for billing.

Scattered Tools

A separate portal, password and learning curve for every resource.

Lack of Visibility

Issues are noticed late, outages last longer.

Unpredictable Cost

Invoices are hard to forecast, budget control becomes difficult.

Backup Blind Spots

Whether backups are actually working remains unknown.

Scattered Support

Requests get lost in email and phone calls, hard to track.

Value Proposition

One Platform, Tangible Gains

Single Point

Private cloud, Azure, AWS, monitoring, backup and billing converge in one platform.

Transparency

Resource status and cost are visible at all times; no surprises.

Continuity

24/7 monitoring and reliable backup support business continuity.

Control

Role-based permissions ensure everyone sees and manages only what they need.

Managed Expertise

Cloud Expert team behind the scenes; the customer is never alone.

Platform Modules

Capabilities United in One Platform

Each module is valuable on its own; the real power comes from uniting them all in a single platform.

Cloud Management

Private Cloud

The management hub for virtual servers running on Cloud Expert's own private cloud. Server status, resource usage and capacity tracking in one screen.

  • Virtual server list and status tracking
  • CPU, RAM, disk visibility
  • Lifecycle management

Public Cloud

Azure & AWS

Your Azure and AWS public cloud resources are brought into the same panel. Private cloud and public cloud are managed together on one screen, not in separate portals.

  • Azure and AWS in one platform
  • Hybrid/multi-cloud unified management
  • Consistent experience, single interface

Backup & DR

Data Protection

Makes backups visible: what was backed up and when, recovery point freshness and restore requests are all managed from a single platform.

  • Protected workloads and backup status
  • RPO indicators
  • Restore requests from the panel

Billing

Transparent Cost

All pricing and invoices are managed from a single central source. Customers track their consumption, packages and invoices transparently from the panel.

  • Consumption-based cost tracking
  • Package and subscription transparency
  • Single centralized billing
Cloud Management — Virtual Machines

Cloud Management — Virtual Machines

Every virtual server in one list with status, resource and tag visibility.

Public Cloud — Azure / AWS

Public Cloud — Azure / AWS

Unified cost and resource view across Azure and AWS subscriptions.

Backup & Disaster Recovery

Backup & Disaster Recovery

Per-customer backup status, RPO tracking and ransomware protection indicators.

Monitoring Packages & Billing

Monitoring Packages & Billing

Package-based monitoring scope and a transparent pricing table.

Monitoring & Alerts

All servers and services are monitored 24/7. When an issue occurs, relevant parties are notified automatically.

Customer & Team Management

Team members are invited and given role-based permissions. Finance sees only invoices, technical teams see only servers.

Reporting

Resource coverage, usage and status reports are accessible with a single click and exportable.

Security & Role Management

Role-based security model. Each customer and role sees only the data they are authorized to access.

Continuity & Trust

24/7 monitoring and role-based security

Monitoring & Alerts

  • Server and service status is continuously tracked.
  • Automated alerting and incident management.
  • Real-time indicators and historical data.
  • Customer and technical team are notified the moment an issue arises.

Security & Role Isolation

  • Role-based access authorization.
  • Multi-factor authentication for admin accounts.
  • Additional verification for critical operations.
Support & Requests

Support in the same platform — with ClexCare

Your support requests are managed in the same platform, linked to monitoring and backup. You choose as much managed service as you need through ClexCare tiers.

Support from the Panel

  • Opening and prioritizing requests
  • Conversation history and status tracking
  • Incident management linked to monitoring/backup
  • Restore requests

ClexCare Managed Service Tiers

1
Monitor · Monitoring

Status tracking and alerts.

2
Manage · Management

Routine management and response.

3
Operate · Operations

End-to-end operations.

4
Govern · Governance

Full operations management and governance.

Who Uses It?

One platform, different roles

The same platform is both our management hub and the customer's self-service panel. Everyone sees only what they need, according to their role.

Cloud Expert Team

Manages, monitors and reports the cloud operations of all customers from one platform.

Cloud Customer

Manages their own servers, monitoring and backups from the panel in self-service mode.

Supported Customer

Opens and tracks requests; receives as much managed support as needed via ClexCare.

Finance & Manager

Transparently tracks cost from the package, subscription, invoice and payment screens.

Differentiation

Why Cloud Expert One?

Typical AlternativeCloud Expert One
Separate tools: cloud, monitoring, backup, support, billingEverything in one platform, one session
Public cloud only or private cloud onlyPrivate cloud + Azure + AWS together
Either self-service only or managed onlyBoth self-service and managed — you choose
Support scattered across email and phoneRequests opened and tracked in the panel
Unclear, delayed invoicesTransparent, centralized and predictable cost
Frequently Asked Questions

It is designed for businesses that want to manage their cloud infrastructure simply and transparently, monitoring and controlling both private and public cloud resources from a single point.

No. Cloud Expert One is a cloud operations platform. Monitoring is only one part of the value it delivers. The platform also covers server management, public cloud integration, backup, billing and team management.

Yes. Your public cloud resources on Azure and AWS are brought into the same panel alongside your private cloud resources. All environments can be monitored and managed from a single interface.

Cloud Expert One operates on a managed service model. Customers see and manage their resources through the panel; Cloud Expert's team manages the entire infrastructure and operations end-to-end behind the scenes.

Migration feasibility is assessed based on your current infrastructure and technical suitability. The Cloud Expert team plans and executes the transition process in a controlled manner.

All services are billed from a single central source. Consumption, package and subscription information can be tracked transparently from the panel. No need to track separate invoices.

Simplify your cloud operations.

Manage all your resources from one platform, track your costs transparently.