All Managed Services, One Platform.
Private cloud, Azure and AWS, monitoring, backup, support and billing — all on one screen. Whether we manage it or you do.
Not just a tool — your management platform
Cloud Expert One is the single platform where you manage all of your servers, monitoring, backups, support requests and invoices. It supports two usage models.
We Manage It
Managed Service- The Cloud Expert team takes over your entire cloud operation.
- Setup, maintenance and lifecycle are on us.
- Proactive support and operations with ClexCare packages.
- A single point of contact, end-to-end responsibility.
You Manage It
Self-Service Panel- Manage your own servers from the panel.
- Track monitoring, backup and incident status.
- Follow the support requests you open end-to-end.
- Your package, invoice and payment screens in one place.
Scattered Tools, Scattered Operations
Today most businesses manage their cloud resources with disconnected tools: one console for virtualization, separate portals for public cloud, another system for monitoring, a different interface for backup, and spreadsheets for billing.
Scattered Tools
A separate portal, password and learning curve for every resource.
Lack of Visibility
Issues are noticed late, outages last longer.
Unpredictable Cost
Invoices are hard to forecast, budget control becomes difficult.
Backup Blind Spots
Whether backups are actually working remains unknown.
Scattered Support
Requests get lost in email and phone calls, hard to track.
As Much Service as You Need — Four Levels
Each customer chooses the service level that fits their needs; it maps naturally to ClexCare packages (Lite → Core → Pro → Elite).
Monitor
Monitoring
Status tracking and alerts. Infrastructure is monitored 24/7, issues are caught before they grow.
ClexCare LiteManage
Management
Routine management and response. Daily operational tasks and incident response are handled by Cloud Expert.
ClexCare CoreOperate
Operations
End-to-end operations. Running the infrastructure from setup to optimization is taken over.
ClexCare ProGovern
Full Management
Compliance and strategic full management. The entire infrastructure — including security, continuity and cost — is Cloud Expert's responsibility.
ClexCare EliteCapabilities United in One Platform
Each module is valuable on its own; the real power comes from uniting them all in a single platform.
Cloud Management
Private CloudThe management hub for virtual servers running on Cloud Expert's own private cloud. Server status, resource usage and capacity tracking in one screen.
- Virtual server list and status tracking
- CPU, RAM, disk visibility
- Lifecycle management
Public Cloud
Azure & AWSYour Azure and AWS public cloud resources are brought into the same panel. Private cloud and public cloud are managed together on one screen, not in separate portals.
- Azure and AWS in one platform
- Hybrid/multi-cloud unified management
- Consistent experience, single interface
Backup & DR
Data ProtectionMakes backups visible: what was backed up and when, recovery point freshness and restore requests are all managed from a single platform.
- Protected workloads and backup status
- RPO indicators
- Restore requests from the panel
Billing
Transparent CostAll pricing and invoices are managed from a single central source. Customers track their consumption, packages and invoices transparently from the panel.
- Consumption-based cost tracking
- Package and subscription transparency
- Single centralized billing
Cloud Management — Virtual Machines
Every virtual server in one list with status, resource and tag visibility.
Public Cloud — Azure / AWS
Unified cost and resource view across Azure and AWS subscriptions.
Backup & Disaster Recovery
Per-customer backup status, RPO tracking and ransomware protection indicators.
Monitoring Packages & Billing
Package-based monitoring scope and a transparent pricing table.
Monitoring & Alerts
All servers and services are monitored 24/7. When an issue occurs, relevant parties are notified automatically.
Customer & Team Management
Team members are invited and given role-based permissions. Finance sees only invoices, technical teams see only servers.
Reporting
Resource coverage, usage and status reports are accessible with a single click and exportable.
Security & Role Management
Role-based security model. Each customer and role sees only the data they are authorized to access.
24/7 monitoring and role-based security
Monitoring & Alerts
- Server and service status is continuously tracked.
- Automated alerting and incident management.
- Real-time indicators and historical data.
- Customer and technical team are notified the moment an issue arises.
Security & Role Management
- Role-based access authorization.
- Multi-factor authentication for admin accounts.
- Additional verification for critical operations.
Support in the same platform — with ClexCare
Your support requests are managed in the same platform, linked to monitoring and backup. You choose as much managed service as you need through ClexCare tiers.
Support from the Panel
- Opening and prioritizing requests
- Conversation history and status tracking
- Incident management linked to monitoring/backup
- Restore requests
Step Up to Managed Service with ClexCare
As much management as you need: the four service levels map one-to-one to ClexCare tiers.
Status tracking and alerts stay with you; the platform provides visibility.
We take on routine management and response.
Cloud Expert runs end-to-end operations.
Full operations management and control on us.
One platform, different roles
The same platform is both our management hub and the customer's self-service panel. Everyone sees only what they need, according to their role.
Cloud Expert Team
Manages, monitors and reports the cloud operations of all customers from one platform.
Cloud Customer
Manages their own servers, monitoring and backups from the panel in self-service mode.
Supported Customer
Opens and tracks requests; receives as much managed support as needed via ClexCare.
Finance & Manager
Transparently tracks cost from the package, subscription, invoice and payment screens.
Why Cloud Expert One?
| Typical Alternative | Cloud Expert One |
|---|---|
| Separate tools: cloud, monitoring, backup, support, billing | Everything in one platform, one session |
| Public cloud only or private cloud only | Private cloud + Azure + AWS together |
| Either self-service only or managed only | Both self-service and managed — you choose |
| Support scattered across email and phone | Requests opened and tracked in the panel |
| Unclear, delayed invoices | Transparent, centralized and predictable cost |
It is a managed service platform that brings private cloud, Azure and AWS, monitoring, backup, support and billing together on one screen. Instead of scattered portals, you manage your entire cloud operation from a single platform.
There are two ways to use it: the Cloud Expert team manages everything end-to-end for you (managed service), or you manage your own resources self-service from the platform. You can also use both together.
Alongside your private cloud, you view and manage your Azure and AWS resources on the same platform — no need to navigate separate panels for three environments.
Your infrastructure is monitored 24/7; automatic alerts are generated when thresholds are exceeded and incidents are tracked through the platform. Issues are caught before they grow and downtime is reduced.
You see your backup and disaster recovery status live from the platform; you open requests such as restores directly through the platform. (BaaS is provided under an active agreement.)
You open your support requests directly from the platform — without losing them in email or phone calls — and track them end-to-end. With ClexCare packages (Lite → Core → Pro → Elite) you choose as much managed service as you need.
Your package, subscription, invoice and payment information is displayed in one place, transparently and predictably; you track your cost without surprises.
Simplify your cloud operations.
Manage all your resources from one platform, track your costs transparently.